Order Processing & Delivery

At CCAura, we carefully prepare and pack every order so your jewellery arrives safely and beautifully presented. All orders are processed and shipped within 1–2 business days, excluding weekends and public holidays.

During busy periods or promotional launches, processing times may vary slightly. If there are any significant delays, we will contact you as soon as possible.

Please ensure your shipping address is correct at checkout. If you notice an error after placing your order, contact us as soon as possible at carolina@ccaura.com. We will do our best to update your details before the order is shipped.

Frequently Asked Questions

Do you ship Australia-wide?

Yes, we proudly ship orders Australia-wide. Shipping options and costs will be displayed at checkout before you complete your purchase.

How soon can I expect my order to be delivered?

Estimated delivery times within Australia are:

  • Domestic Shipping: 3–5 business days
  • Express Shipping: 2–3 business days

Delivery times are estimates only and may vary depending on your location, public holidays, peak shopping periods or courier delays.

Am I able to track my order?

Once your order has been shipped, you will receive a confirmation email with tracking details, where available.

Do you ship internationally?

CCAura currently ships within Australia only.